Can You Sign Into Affinity With A Custom Password

Help center reference: Can You Sign Into Affinity With A Custom Password

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You cannot sign into Affinity with a custom password since Affinity leverages your email credentials to verify authentication. If you forgot your password for your email account and need to initiate a password reset, we have provided links below for each email provider:

Gmail

• Account Recovery (Gmail)
• Change Password (Gmail)

Microsoft Office365

• Change Password (Office365)

Microsoft Exchange (On-Premise)

• If you are using Microsoft Exchange (On-Premise), we recommend that you sign in via your organization’s custom Affinity URL (see How to find your Affinity subdomain).
• If you are still having issues signing in, please check out the following articles:
  • How to sign in with Microsoft Exchange (On-Premise)
  • Troubleshooting sign in for Microsoft Exchange (On-Premise)