Help center reference: Can You Sign Into Affinity With A Custom Password
Reference — lookup information.
You cannot sign into Affinity with a custom password since Affinity leverages your email credentials to verify authentication. If you forgot your password for your email account and need to initiate a password reset, we have provided links below for each email provider:Gmail
If you are using Microsoft Exchange (On-Premise), we recommend that you sign in via your organization’s custom Affinity URL (see How to find your Affinity subdomain).
If you are still having issues signing in, please check out the following articles:
