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Troubleshooting — fix for a specific issue.
If you are using a Google (Workspace) email account, you may run into these authorization errors below:

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Why am I running into this error message?

Your company’s Google Workplace admin may have placed additional security measures around all third-party applications. To confirm if this is the underlying issue, follow these steps:
  1. The Google Workspace admin will need to sign in at https://admin.google.com.
  2. Then, they must click the Menu icon > Security > API Controls.
  1. Finally, they must check to see if Block all third-party API access is enabled.

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How can the Google Workspace admin enable us to access Affinity?

  1. The Google Workspace admin will need to sign in at https://admin.google.com.
  2. Then, they must click the Menu icon > Security > API Controls.
  3. Click Manage Third-Party App Access on the right side.
  1. While on Security > API Controls > App Access Control, click on the Apps tab, then click Configure new app, and select OAuth App Name Or Client ID.
  1. On the search field, type in 58752958944-8q2v1e9blo1k93rl2gs3ncgmq7g1njhi.apps.googleusercontent.com, then click Search. Affinity will appear as your search result, click Select.
  1. Click the checkbox matching the Client ID: 58752958944-8q2v1e9blo1k93rl2gs3ncgmq7g1njhi.apps.googleusercontent.com, then click Select.
  1. Select Trusted: Can access all Google Services, then click Configure.
  1. You should now be able to see Affinity under the Apps tab. Users should now be able to access Affinity.

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