> ## Documentation Index
> Fetch the complete documentation index at: https://support.affinity.co/llms.txt
> Use this file to discover all available pages before exploring further.

# How To Find Your Custom EWS URL

> Help center reference: How To Find Your Custom EWS URL

<Note>
  **How-to** — task-oriented recipe.
</Note>

If you use Microsoft Exchange (On-Premise) and not Office 365, you will need to update your account to include your EWS URL. After you have located your EWS URL, please send it over to [support@affinity.co](mailto:support@affinity.co) so that we can help you get signed in.

**Note**: If your EWS URL begins with "[office.office365.com](http://office.office365.com/)," then you are on Office 365.

## For Outlook users on Windows

1. Open **Outlook**, then click **File** on the top-left corner.

<img src="https://mintcdn.com/support-affinity/Q1cJJh0hXrTkThQR/images/admin-troubleshooting/how-to-find-your-custom-ews-url/1.jpg?fit=max&auto=format&n=Q1cJJh0hXrTkThQR&q=85&s=f665b79ac79a2163f0ea94b12ed4c8e3" alt="" width="1201" height="409" data-path="images/admin-troubleshooting/how-to-find-your-custom-ews-url/1.jpg" />

2. Under Account Settings, this will indicate your email server's address.

<img src="https://mintcdn.com/support-affinity/Q1cJJh0hXrTkThQR/images/admin-troubleshooting/how-to-find-your-custom-ews-url/2.jpg?fit=max&auto=format&n=Q1cJJh0hXrTkThQR&q=85&s=e7b934c6989002944f48c3c0f75602b6" alt="" width="1197" height="590" data-path="images/admin-troubleshooting/how-to-find-your-custom-ews-url/2.jpg" />

3. For example, if you see [https://mail.affinity.co/owa/mail.com](https://mail.affinity.co/owa/mail.com) in the result above. Your EWS URL would be [https://mail.affinity.co/ews/exchange.asmx](https://mail.affinity.co/ews/exchange.asmx).

<img src="https://mintcdn.com/support-affinity/Q1cJJh0hXrTkThQR/images/admin-troubleshooting/how-to-find-your-custom-ews-url/3.jpg?fit=max&auto=format&n=Q1cJJh0hXrTkThQR&q=85&s=4d77c8c0aa4fe44eecd02d24733c8515" style={{ width:"54%" }} width="611" height="385" data-path="images/admin-troubleshooting/how-to-find-your-custom-ews-url/3.jpg" />

## For Outlook users on Mac

1. Click on **Outlook** on the top navigation bar, then click **Preferences**.

<img src="https://mintcdn.com/support-affinity/Q1cJJh0hXrTkThQR/images/admin-troubleshooting/how-to-find-your-custom-ews-url/4.jpg?fit=max&auto=format&n=Q1cJJh0hXrTkThQR&q=85&s=f490ae0cd54c6a37706c8431f2023147" style={{ width:"59%" }} width="702" height="274" data-path="images/admin-troubleshooting/how-to-find-your-custom-ews-url/4.jpg" />

2. Click on **Accounts**.

<img src="https://mintcdn.com/support-affinity/OLHLbsAS2TWZ7JTx/images/admin-troubleshooting/how-to-find-your-custom-ews-url/5.jpg?fit=max&auto=format&n=OLHLbsAS2TWZ7JTx&q=85&s=0df300dea3e03811d3c854104140279f" style={{ width:"68%" }} width="854" height="514" data-path="images/admin-troubleshooting/how-to-find-your-custom-ews-url/5.jpg" />

3. Click on **Advanced**.

<img src="https://mintcdn.com/support-affinity/OLHLbsAS2TWZ7JTx/images/admin-troubleshooting/how-to-find-your-custom-ews-url/6.jpg?fit=max&auto=format&n=OLHLbsAS2TWZ7JTx&q=85&s=338b90f21cb043f848ebf345f2e9fe6a" style={{ width:"70%" }} width="1470" height="1240" data-path="images/admin-troubleshooting/how-to-find-your-custom-ews-url/6.jpg" />

4. The Server URL will be found under Microsoft Exchange > Server.

<img src="https://mintcdn.com/support-affinity/OLHLbsAS2TWZ7JTx/images/admin-troubleshooting/how-to-find-your-custom-ews-url/7.jpg?fit=max&auto=format&n=OLHLbsAS2TWZ7JTx&q=85&s=a5dc3675aec6ba8b48b7170c12d0858a" style={{ width:"83%" }} width="1236" height="532" data-path="images/admin-troubleshooting/how-to-find-your-custom-ews-url/7.jpg" />

## For other mail application users

1. Click **Options**, then click **All Options**.
2. Click **Account**, then click **My Account**.
3. With the **Server name** that is outlined in red, your custom EWS URL will look something like:
   ```text theme={null}
   https://Servername/EWS/Exchange.asmx
   ```
4. In this case, the custom EWS URL would be:
   <img src="https://mintcdn.com/support-affinity/OLHLbsAS2TWZ7JTx/images/admin-troubleshooting/how-to-find-your-custom-ews-url/8.jpg?fit=max&auto=format&n=OLHLbsAS2TWZ7JTx&q=85&s=3ca5cf6ab2c3be2a1101c644545d51e6" style={{ width:"67%" }} width="625" height="450" data-path="images/admin-troubleshooting/how-to-find-your-custom-ews-url/8.jpg" />
   ```text theme={null}
   https://affinity.outlook.com/EWS/Exchange.asmx
   ```


## Related topics

- [Troubleshooting Sign In For Microsoft Exchange On Premise](/s/article/Troubleshooting-sign-in-for-Microsoft-Exchange-On-Premise.md)
- [How To Sign In With Microsoft Exchange On Premise](/s/article/How-to-sign-in-with-Microsoft-Exchange-On-Premise.md)
- [How To Invite Others To Join Affinity Alliances](/s/article/How-to-invite-others-to-join-Affinity-Alliances.md)
- [Getting started with Affinity Alliances](/s/article/Getting-started-with-Affinity-Alliances.md)
- [How To Sign Into Affinity](/s/article/How-to-sign-into-Affinity.md)
